Policies & Guarantees

Below are the specifics of policy:

We cannot control how your package is handled once it leaves our studio; however, we attempt to package with the utmost care of the miniature work ordered to encourage as little damage as possible.

In case of theft or loss of your package during shipping, you can write to us at miniaturenature.com@gmail.com and we will make a new miniature work for you to reach you on priority.

We will take a photo or video of your order before shipping and gladly accept returns within 14 days of delivery. Please note that original shipping fees are non-refundable and that we do not cover the cost of return shipping on International orders.